"The NGO Indian Administrative Reforms and Public Grievances Cell is the non government partisan to formulate policy guidelines for citizen-centric governance in the country. Redress of citizen’s grievances, being one of the most important initiatives of the organization, IAR&PG formulates public grievance redress mechanisms for effective and timely redress/settlement of citizen’s grievances.

The IAR&PG has been making endeavors to bring excellence in public service delivery and to redress grievances of citizens in a meaningful manner by effectively coordinating with different Ministries and Departments of the Government and trying to eliminate the causes of grievances.

Indian Administrative Reforms & Public Grievances Cell (IAR&PG) is functioning with commitment to the Noble Cause of Human Rights Protection and Promotion, Justice, Education, Love, Peace, Harmony to all and Friendship, National & International Integration by Exchange of Ideas & Ethos around the Nation. IAPRG is working for the Protection and Promotion of Human Rights."